Overview

Unlike in the past when all websites had a uniform design, modern websites are now tailored differently to suit different business needs. This is because web usability has become a top priority for business, and thus the variations.

What is Web Usability?

In simple terms, web usability is how a website’s design and content is well suited for the target audience. It is all about how easily visitors are able to identify with the company’s core business model and also, the ease of finding whatever they are looking for. Web usability gauges the quality of experience visitors get when they land on your website’s homepage. In fact, it is safe to say that web usability is all about user experience and it directly impacts your bounce rate. It is imperative to note that web usability is concerned with utility and not the visual appeal of a website.

Importance of Web Usability

Web usability is really important for businesses. Remember that your website represents your company online, and how visitors perceive it greatly determines whether or not they will engage in any business with you. Web usability ensures that your customers get exceptional user experience and consequently, they want to do business with you.

However, the elephant in the room remains how do you determine your website’s usability? You can ascertain your web usability by carrying out a web usability test. Even though this test is resource-intensive, it is a necessary for several reasons. By investing in a web usability test, you will be able to;

  • Improve bounce rate
  • Discover your site’s flaws
  • Improve brand experience
  • Understand your customers better
  • Increase sales and profits

Final Words

Even though the importance of web usability is often ignored, it is a crucial aspect in the success of any business. Your website is your company’s online ambassador. If it serves the customers satisfactorily, be assured that they would want to close the deal with you. If customers find it hard to use your website then it is bad news for your business.